Placing an order is easy, once you know how to go about it.

 

HOW TO PLACE AN ONLINE ORDER: for standard size items in our range

(STANDARD SIZE – these are our standard items on the website, just made in your choice of fabrics) These are NOT custom sizes.

Ordering with our website is easy, once you know how.

Just follow the steps below – they are also shown on the SHOP page above the product categories.

 

 

ONE – REGISTER yourself as a customer – with a name, postal address, contact phone number  and email address.

Link: My Account 

Please ensure the email address and phone numbers are current, incase I need to contact you about your order.

The postal address is required,  so the website can calculate the correct postage due for your order.

 

 

 

TWO – Choose fabrics, visit FABRIC CHOICES page – Decide which fabrics you would like used for which products.

Patterns or plains, they all cost the same.

Make a note of your chosen fabrics, jot them down or take a pic of the page, so you can easily refer back to it during ordering if needed.

NOTE: The photos of fabrics are not filtered or enhanced.

 

 

Let’s go shopping now…..

 

1. Go to the SHOP page – scroll down the page, there you will find the photo index of products I make.

 

2. SELECT PRODUCT BY CATEGORY: click the category name or the photo  – then choose the item, selecting the sizes and fabrics, and loading them into the shopping cart, one at a time.

* * Any DISCOUNTS applicable to the items you ordered will be sorted automatically by the checkout.

 

3. CHECKOUT: Once you have loaded all of your goodies into the cart, it’s time to checkout.

Our secure payment checkout is Paypal Express checkout. It’s a secure gateway between your bank and my bank.

* * * You can use your own Paypal account, use Paypal as a anonymous guest, PAYPAL PAY-IN-4 (4 PAYMENTS)or use a credit card.

None of your financial information is passed on to me, that’s held by the bank. I get confirmation of your payment by email message from Paypal.

Postage will be calculated by the Australia Post plugin. It will charge postage based on the total weight of all the combined items in your cart, and the post code you provide.

 

If you have difficulty during the checkout, you can always email me  [email protected] for assistance.

Happy shopping!


 

REGISTRATION – WHY IT’S IMPORTANT.

Before you can place your first order with Deano Designs Perth, you’ll need to register yourself as a customer.

This information is privately used by us only as a backup record of your transactions. Your private information is not passed on or sold to anyone.

This information is required so that the checkout can calculate your postage rate, based on your postcode from the delivery address you provide.

It also makes it quicker for you to check out next time you order from us (no need for retyping information).

* * * Without a completed address including postcode, the postal rates will not calculate or show on the screen.



COMMON QUESTIONS:

How do I know Deano got my order okay? – you’ll receive an automated email from the Deano website confirming your order lodgement with us. This will go to the email address associated with your payment.

How do I know it’s finished? – When your order is completed, I log into the website and change status of your order from “PROCESSING” to COMPLETED, the website will email you a status update to show its completed. This email goes to the email address linked to your payment.

Parcel tracking – You’ll receive a personal email from me with your tracking number for the parcel once it is mailed from this end.

For more common questions, visit the FAQ section, click here: Frequently Asked Questions


ATTENTION PERTH CUSTOMERS –

PERTH CUSTOMERS: If you’re in Perth WA and would like to COLLECT your order from me instead of paying postage, yes, this can be done.

I am located 12km north of the Perth CBD in Ballajura.

PICKUP TIMES: after 5pm eekdays, or on weekend by arrangement.

I do also have a locker here at home, I can leave your parcel out if it has been paid for already.

During checkout, once you have registered yourself as a customer, and have put your address in – you will then be given the option to select LOCAL PICKUP instead of paying for Postage.

This option is not automatic – You need to select this option, or postage will be charged.