Placing an order is easy, once you know how to go about it.
HOW TO PLACE AN ONLINE ORDER: for standard size items in our range
(STANDARD SIZE – these are our standard items on the website, just made in your choice of fabrics) These are NOT custom sizes.
Ordering with our website is easy, once you know how.
Just follow the steps below –
Let’s go shopping…. ordering tips and information
….. more answers to common questions on our homepage, top right – FAQ- Frequently Asked Questions
Postal address is required to calculate the correct postage rate via Australia Post.
If no postal address is provided, the postage costs will not show up during checkout.
IMPORTANT – For your online order, the email address related to your payment is the one we must use to correspond with you – ie for status updates and tracking details for your parcel once mailed. It will most likely be different from the email address you used to register as a customer.
TWO: Visit the FABRIC page ( FABRIC CHOICES ) to see our fabrics before you start choosing products.
Patterns or plains all cost the same. Current FLEECE FABRICS are shown first, COTTONS are further down the page.
Jot the fabric names down, or take a photo of the fabrics page, so you can refer back to it whilst shopping if needed..
THREE: – Start on the SHOP page – Just scroll down, click on the photo the item you like from the ones shown.
All the details for that particular product will appear, available sizes, pricing, etc.
Add your items into cart one at a time, choosing the fabrics for each one from the drop down boxes, as you go.
Once all items are in the cart, head to the checkout to make your payment.
PERTH CUSTOMERS: Postcodes 6000-6218 only
During checkout, choose from LOCAL PICKUP (default) or choose AUSTRALIA POST LOCAL POSTAGE instead.
Pickup location is BALLAJURA 6066 – Postage may work out more economical than a road trip if you live far away.
Contactless pickup – I have a safe place outdoors where I can leave goods out, so you can collect at a convenient time.
Want to sign for the parcel? – SIGNATURE ON DELIVERY – Purchase this guy for $2.95 from the SHOP
There is a glitch within the AUSTRALIA POST POSTAGE CALCULATOR (Not our fault), that will close the order if you opt to add their SIGNATURE ON DELIVERY option for $2.95 – so add this guy instead of opting for their default.
All prices shown are in Australian Dollars (AUD), and are inclusive of GST
– Postage/Freight: POSTAGE IS NOT INCLUDED on any item prices on the website.
Postage is calculated on the total weight of the combined items in your cart, and the delivery postcode you submit at registration.
HOW YOUR ORDER IS PROCESSED – From start to finish
Your order has a set place in the sewing queue, and is processed in turn.
Large or small are treated the same, so it’s fair to everyone.
The website sends you an email confirmation for your order/payment – to the email address associated with your payment.
Once paid in full, your order joins the sewing queue, and is cut out when your turn arrives.
ORDER STATUS: The order status shows as PROCESSING until I update to COMPLETED, when it is finished. The website will email you advising status change.
LODGEMENT: Once I lodge the parcel at the post office, I will email you myself with Australia Post tracking information for it..
Our online store has Paypal checkout – a trusted and secure gateway between your bank & our bank.
You do not need a Paypal account to use this checkout facility.
You can pay for your order using a credit card, using Paypal as a guest, your own Paypal account –
or their Pay-in-4 option if you want to spread your payments.
( More info on how to pay with credit card here: FAQ- Frequently Asked Questions )
** We can also offer direct deposit/bank to bank transfer – just contact us for details.
What are these, and why are they in the shop?
These pics represent “CUSTOMER SPECIAL ORDERS” (custom sized orders), that have been quoted/accepted.
CUSTOM SIZED ITEMS are items that are not part of our standard size stock range, so need to be created to spec.
These are simply payment icons, so those customers can pay for their orders, and join the sewing queue with everyone else.
If you have difficulty during the checkout, you can always email me [email protected] , or chat to me on messenger for assistance.
REGISTRATION – WHY IT’S IMPORTANT.
Before you can place your first order with Deano Designs Perth, you’ll need to register yourself as a customer.
This information is used by us only as a backup record of your transactions. Your private information is not passed on or sold to anyone.
It’s used to calculate your postage rate, based on your postcode from the delivery address you provide. It also makes it quicker for you to check out next time you order from us (no need for retyping information).
* * * Without a completed address including postcode, the postal rates will not calculate or show on the screen.
How do I know Deano got my order okay? – you’ll receive an automated email from the Deano website confirming your order lodgement with us.
ALL EMAILS ABOUT YOUR ORDER, go to the email address associated with your payment.
How do I know it’s finished? – When your order is completed, I change status of your order from “PROCESSING” to COMPLETED, the website will email you.
Parcel tracking – You’ll receive a personal email from me with your tracking number for the parcel once it is mailed from this end.
For more common questions, visit the FAQ section, click here: Frequently Asked Questions
ATTENTION PERTH CUSTOMERS –
PERTH CUSTOMERS: If you’re in Perth WA and would like to COLLECT your order from me instead of paying postage, yes, this can be done.
I am located 12km north of the Perth CBD in Ballajura. PICKUP TIMES: after 5pm weekdays, or on weekend by arrangement.
I do also have a locker here at home, I can leave your parcel out if it has been paid for already.
During checkout, once you have registered yourself as a customer, and have put your address in – then select LOCAL PICKUP or POSTAGE.
NOTE: LOCAL PICKUP is the default setting – you need to choose to have the items posted. (Local pickup applies to postcodes 6000-6218 only)