HOW TO PLACE AN ONLINE ORDER

for standard size items in our range

Ordering with our website is easy, once you know how.

Let’s go shopping…. ordering tips and information

….. more answers to common questions on our homepage, top right – FAQ- Frequently Asked Questions

  • Register as a new Deano customer - provide general information such as name, postal address, email and contact phone number.

  • Start on the fabric page before you choose products.
    Patterns or plains all cost the same.
    Jot the fabric names down, or take a photo of the fabrics page, so you can refer back to it whilst shopping if needed..

  • Click SHOP NOW - takes you to MAIN PRODUCT MENU

    Select the category/product you want.
    All the details for that particular product will appear, available sizes, pricing, etc.
    Add your items into cart one at a time, choosing the fabrics for each one from the drop down boxes, as you go.
    Once all items are in the cart, head to the checkout.
    We accept payment by Paypal, Paypal Pay-in-4, credit cards, and Afterpay.
    * * * (You do not need a Paypal account to use our checkout)
    We also accept payment by bank transfer (EFT) if you prefer.

Perth Customers

Postcodes 6000-6218 only

  • During checkout, choose LOCAL PICKUP (Ballajura 6066) or choose AUSTRALIA POST POSTAGE instead.

  • Pickup location is BALLAJURA 6066 – Postage may work out more economical than a road trip if you live far away.

  • Contactless pickup – I have a safe place outdoors where I can leave goods out, so you can collect at a convenient time.

SIGNATURE ON DELIVERY – Want to sign for the parcel, it’s easy.

Simply purchase this guy from the shop area for $2.95.

  • All prices shown are in Australian Dollars (AUD), and are inclusive of GST
  • Postage/Freight: POSTAGE IS NOT INCLUDED on any item prices on the website.
  • Postage is calculated on the total weight of the combined items in your cart.

HOW YOUR ORDER IS PROCESSED – From start to finish

Your order has a set place in the sewing queue, and is processed in turn.
Large or small are treated the same, so it’s fair to everyone.

  • The website sends you an email confirmation for your order/payment – to the email address associated with your payment.
    Once paid in full, your order joins the sewing queue, and is cut out when your turn on the bench arrives.
    Completion time etc are shown at the bottom of the confirmation.

  • The order status shows as PROCESSING until I update to COMPLETED, when it is finished.
    The website will email you advising status change.

  • Once I lodge the parcel at the post office, I will email you myself with Australia Post tracking information for it..

Our online store has Paypal checkout – a trusted and secure gateway between your bank & our bank.

You do not need a Paypal account to use this checkout facility.

You can pay for your order using a credit card (VISA, Mastercard, AMEX), your Paypal account – or their Pay-in-4 option if you want to spread your payments. We also offer Afterpay.

** We can also offer direct deposit/bank to bank transfer – just contact us for details.

What are these, and why are they in the shop?

These pics represent “CUSTOMER SPECIAL ORDERS” (custom sized orders), that have been quoted/accepted.

CUSTOM SIZED ITEMS are items that are not part of our standard size stock range, so need to be created to spec.

These are simply payment icons, so those customers can pay for their orders, and join the sewing queue with everyone else.

They only stay a few days, until payments are received for them, then they are removed from the shop area.

If you have difficulty during the checkout, you can always email me [email protected] , or chat to me on messenger for assistance.

REGISTRATION – WHY IT’S IMPORTANT.

Before you can place your first order with Deano Designs Perth,
you’ll need to register yourself as a customer.

This general information is used by us only as a backup record of your transactions. Your private information is not passed on or sold to anyone.

It also makes it quicker for you to check out next time you order from us (no need for retyping information).

 

Testimonials

Posted on Google Google
robyn seaniger profile picture
robyn seaniger
Google star 1Google star 2Google star 3Google star 4Google star 5
Thank you for the well made mats for my bunny's C&C cage. I love the Baby Yoda theme and so do Swayzee and Kimba :)
Posted on Google Google
Yasmin (LittleSuzia) profile picture
Yasmin (LittleSuzia)
Google star 1Google star 2Google star 3Google star 4Google star 5
Deano Designs Perth is my go to online shop for all of my guinea pigs fleece and cozy items. I love the quality and wide range of products for sale. I have been shopping here for many years and love how there is ready made items as well as items you can order to be made, where you can customise items with fun patterns and designs of your choosing. Customer service is amazing and I would recommend this shop to anyone looking for cozy fleece items for their little fur babies.
Posted on Google Google
Carmen De Beer profile picture
Carmen De Beer
Google star 1Google star 2Google star 3Google star 4Google star 5
Great customer service. Quality is excellent, and designs are vivid. Can finally use our tunnel again and not worry about the piggies getting wet from pee, with the tunnel Liner. Informative instructions included and communication on when the order is placed and sent. Will be only using them for piggies comfort from now on.
Posted on Google Google
eboni M profile picture
eboni M
Google star 1Google star 2Google star 3Google star 4Google star 5
Love the quality and cute designs you can mix and match plus a wide variety to choose from. Have purchased through Deano Designs before for summer supplies and still happy with the service. Think I might need to purchase some more cuddle cups next. Pictured is Layla showing off her new winter bedding.
Posted on Google Google
Benji W profile picture
Benji W
Google star 1Google star 2Google star 3Google star 4Google star 5
A beautifully made jumbo bed from the wonderful people at deano designs Perth. Matilda loves her new bed. Thank you all so much. 😀
Posted on Google Google
D T profile picture
D T
Google star 1Google star 2Google star 3Google star 4Google star 5
Beautiful quality items, the potty pads work so well at keeping the Guinea Pig's cage dry that we've switched completely to fleece for the piggies and Robyn was lovely to deal with, very quick to reply to any questions I had and helped me pick the sizes I needed. Highly recommend Deano Designs.
Posted on Google Google
Joey Wells profile picture
Joey Wells
Google star 1Google star 2Google star 3Google star 4Google star 5
I have ordered approx 10x from Robyn and her store. She is incredible. The quality, unmatched. The customer service, impeccable. I have a disabled guineapig and she has made every single customisation I have asked for in perfect detail. My pigs are so spoiled and they love their amazing houses which we owe all thanks to her. She responds to me so quickly and I never have to wonder about my order. I know it’s coming exactly how I ordered it. She’s amazing at what she does and I am obsessed with her work and I will continue to shop at Deano designs over and over again.
Posted on Google Google
Keira Edwards profile picture
Keira Edwards
Google star 1Google star 2Google star 3Google star 4Google star 5
Loved the quality. Delivery was very quick.
Posted on Google Google
Angela Connell profile picture
Angela Connell
Google star 1Google star 2Google star 3Google star 4Google star 5
I am so impressed with this quality. 3 layers, soft, cost and time saving. It is the best bedding i have used for my guinea pigs. I think it is even better than vet beds. Truly amazed 🩷

Common Questions

  • You’ll receive an automated email from the Deano website confirming your order lodgement with us.
    ALL emails for your order will go to the email address associated with your payment.

  • When your order is completed, I change status of your order from “PROCESSING” to COMPLETED, the website will email you automatically.

  • You’ll receive a personal email from me with your tracking number for the parcel once it is mailed from this end.
    For more common questions, visit the FAQ section, click here: Frequently Asked Questions

ATTENTION PERTH CUSTOMERS

  • PERTH CUSTOMERS
    Want to collect your order from me instead of paying postage, yes, this can be done.
    I am located 12km north of the Perth CBD in Ballajura.

During checkout, once you have registered yourself as a customer,
and have put your address in – then select LOCAL PICKUP or POSTAGE.